FAQ

FAQ

Category	Title	Registered date
Help Center	Can I set the submission type and fields for each channel?	2026.09.17
Ticket	How can I use answer templates?	2026.09.17
Mobile	Notifications are not being received in the Contiple mobile app.	2026.09.14
Report	Download button in the Ticket Details History menu is disabled.	2026.03.05
Additional Management	When sending MMS, the attached file is not sent together.	2026.09.14
Additional Management	I finished sending text messages, but the status of the request is shown 'Processing'.	2026.09.14
Help Center	What is token verification URL?	2026.09.14
Call	Call widget icon is not displayed to the agent.	2026.09.14
Call	I have problems with CTI login.	2026.09.14
Chat	Can I access to the chat screen only from the service which I have chat permission?	2026.09.14

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