Help Center

If you are not receiving notifications from the Contiple mobile app, please check the following:

1. Check the Contiple App Settings
Open the Contiple app, log in, and go to [Settings → Notifications] to make sure notifications are enabled.
If you select [Settings → Log Out], you will not be able to receive notifications. Please stay logged in.
Update Contiple to the latest version through the Google Play Store (Android) or App Store (iPhone).

2. Check Your Device Settings
1) Android devices (e.g., Samsung Galaxy)
Go to [Settings → Apps → Contiple → Notifications] and make sure “Show notifications” is enabled.
Check whether the Contiple app has been placed in Ultra Power Saving Mode or whether Do Not Disturb mode is enabled.
For instructions on how to check or change these settings, please refer to the manufacturer's guide below. (For Samsung Galaxy devices)

Samsung Support Guide

2) iOS devices (iPhone)
Go to [Settings → Apps → Contiple → Notifications] and make sure “Allow Notifications” is enabled.
Open Control Center and check whether Do Not Disturb mode is enabled.