FAQ

FAQ

Category	Title	Registered date
Charge	I want to know about the charge criteria.	2026.09.11
Charge	When and how will the charge be paid?	2026.09.11
Charge	Where can I learn about charge information of Contiple?	2026.09.11
Help Center	What happens if existing categories/headings/tags are deleted?	2026.09.11
Ticket	I registered answer templates, but they are not shown when processing tickets.	2026.09.11
Ticket	What is the process of submitting/answering tickets when external channel is activated?	2026.09.11
Other Inquiries	What languages does Contiple support?	2026.09.11
Report	In report, what does 'Processing status in time interval by submission type' show?	2026.09.10
Report	What is the difference between received date and the processed date in report?	2026.09.10
Chat	Can I set chat function so that only logged-in users can participate?	2026.09.10

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