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Inquiries submitted into external SNS can be switched to tickets and processed by Contiple. Currently, we support Kakao Talk.

Kakao Talk
By activating the message entry from Kakao Talk and connecting Kakao Talk account (Service Management → External Channel → Kakao Talk Plus Friend) the messages received through KakaoTalk will be submitted through chat function provided by Contiple

Chat submitted through Kakao Talk contains the following information.
 - User key : User-specific key given to the user (Unable to change)
 - Channel : Displayed as Kakao

If you submit your reply in the chat widget, the answer will be sent via KakaoTalk.