FAQ

FAQ

Category	Title	Registered date
Ticket	I registered answer templates, but they are not shown when processing tickets.	2020.10.05
Ticket	What is the process of submitting/answering tickets when external channel is activated?	2020.10.05
Ticket	How can I connect Twitter?	2020.03.05
Ticket	How can I connect my external email to Online Contact?	2020.03.05
Ticket	Can notification emails be sent under certain conditions?	2020.03.05
Ticket	How can I assign tickets automatically to agents or agent groups?	2020.03.05
Ticket	What are the types of ticket status?	2020.03.05
Ticket	How can I use answer templates?	2020.03.05
Ticket	Can I process tickets with the same inquiry all at once?	2020.03.05
Ticket	What are triggers?	2020.03.05

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