FAQ

FAQ

Category	Title	Registered date
Help Center	What happens if existing categories/headings/tags are deleted?	2026.09.11
Ticket	I registered answer templates, but they are not shown when processing tickets.	2026.09.11
Ticket	What is the process of submitting/answering tickets when external channel is activated?	2026.09.11
Report	In report, what does 'Processing status in time interval by submission type' show?	2026.09.10
Report	What is the difference between received date and the processed date in report?	2026.09.10
Chat	Can I set chat function so that only logged-in users can participate?	2026.09.10
Help Center	What is Customer Information API, and how is it used?	2026.09.09
Help Center	What is Login Status URL, and how is it used?	2026.09.09
Help Center	What is Login URL, and how is it used?	2026.09.09
Help Center	What is 'Fix by Category' in registering FAQ?	2026.09.09

1
2
3
4