Help Center

Dear Valued Customers, 
We sincerely thank you for using our service. 

Following the Ad-hoc maintenance carried out today, issues were identified in some features. 
To ensure stable service operation, an emergency rollback has been performed.
We are currently working on optimization and will provide an update once the redeployment schedule is confirmed.

■ Rollback Time: April 3, 2026, 07:30~07:40
■ Affected Scope: Contiple Irregular Maintenance - April 3rd
1. Chat Service
2. Statistics
3. Contiple Hub
4. Others: Keyword Alerts, Contiple AI, SMS Send
■ Reason for Rollback: Preventing service delays and errors due to system performance issues
■ Rollback Details: Rolled back to the previous version prior to the update

We sincerely apologize for any inconvenience caused and appreciate your understanding.
We will continue to strive to provide a more stable and improved service.

Best regards,
The Contiple Team