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Hello.

We would like to thank our customers for using Online Contact.
To provide better service quality, updates will be made as follows.

For more details, please refer to the following.

■ Date: April 19, 2022, between 08:00 and 08:30, uninterrupted service update
■ Impact: Temporary chaos.
■ Update contents

Receiving and processing type order adjustment function
You can set the exposure order of reception and processing types in the 'Service Management > Tickets > Category Management' menu.
Real-time number of tickets is reflected when allocating tickets with triggers
Fixed an issue where the number of cases in the left ticket management menu was not updated when assigning tickets with triggers.
Other bug fixes

Online Contact is committed to providing better service.

thank you.