Help Center

Dear Valued Customers,

We sincerely thank you for using our service. 
Following today’s ad-hoc update rollback, the necessary issue fixes and optimization work have been completed.
Accordingly, we would like to proceed with the redeployment as outlined below. 
Please refer to the details below for more information.

■ Date: 
- 1st Deployment: Between 12:10 and 12:40 on April 3rd, 2026
- 2nd Deployment: Between 19:10 and 20:10 on April 3rd, 2026

■ Influence: 
During this period, the service may be temporarily unavailable. 
We are aiming for a zero-downtime update to minimize any impact.

■ Contents:
- 1st Deployment: Contiple AI
- 2nd Deployment: Chat Service, Statistics, Contiple Hub, Keyword Alerts, SMS Send

We sincerely apologize for any inconvenience caused and will continue to strive for a more stable and reliable service.

Best regards,
The Contiple Team