Help Center

Dear Valued Customers,

We sincerely thank you for using our service. 
'Contiple' will undergo scheduled maintenance on November 26th, 2024.

These updates are part of our ongoing efforts to provide you with better quality service.


■ Date : 
Between 07:00 and 08:00 on November 26, 2024

■ Influence: 
During this period, the service may be temporarily unavailable. 
We are aiming for a zero-downtime update to minimize any impact.

■ Contents:
1. Ticket Management
- Added a line-break property to the <pre> tag in the text editor and improved input-related bugs.
- Fixed an intermittent bug that occurred when adjusting the frame’s width.

2. Additional Business Management
1) SMS Send
- Fixed an issue where files were not attached when sending MMS, or an error page appeared when clicking on the attached file.
- Improved the UI of the Details modal in the [Send List] screen, resolving the issue of long messages being displayed outside the modal window.

2) Screen 
- Resolved an intermittent malfunction issue.

3. Service Management > Agent > Menu Access Settings
- Fixed an issue where some menus were not displayed on the [Menu Access Settings] screen when changing the contract details.

4. Help Center > Inquiry
- Fixed an issue where the phone number field was not automatically filled in when a member made a 1:1 inquiry while member integration was activated.

5. Miscellaneous
- Various minor improvements were made to enhance service stability.


We apologize for any inconvenience this may cause and appreciate your understanding as we work to improve our service.
Thank you for your continued support.

Best regards,
The Contiple Team