Help Center

Dear Valued Customers,

We sincerely thank you for using our service. 
We will proceed with an additional update according to the correction of the error that occurred during the regular update today.

For further details, please refer to the information below.

■ Date: 
Between 19:00 and 20:00 on July 9, 2024

■ Influence: 
During this period, the service may be temporarily unavailable. 
We are aiming for a zero-downtime update to minimize any impact.

■ Contents:
1. Addition of member integration function in chat, along with encrypted transmission for customer information
2. Addition of ‘Direct Chat’ function that allows direct connection to the chat screen

We apologize for any inconvenience this may cause and appreciate your understanding as we work to improve our service.
Thank you for your continued support.

Best regards,
The Online Contact Team