Help Center

Dear Valued Customers,

We sincerely thank you for your continued support and use of our service. 
We regret to inform you that the scheduled maintenance for 'Online Contact' on July 9, 2024, 
had to be rolled back due to unexpected errors that occurred after the system update.

We deeply apologize for any inconvenience this may have caused and are working diligently to resolve the issues. 
Please rest assured that we are committed to providing you with the highest quality service. 
Once the errors are resolved, we will inform you and proceed with the maintenance again.

Thank you for your understanding and patience.

Best regards,
The Online Contact Team

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Dear Valued Customers,

We sincerely thank you for using our service. 
'Online Contact' will undergo scheduled maintenance on July 9, 2024.
These updates are part of our ongoing efforts to provide you with better quality service.

For further details, please refer to the information below.

■ Date: 
Between 07:00 and 08:00 on July 9, 2024

■ Influence: 
During this period, the service may be temporarily unavailable. 
We are aiming for a zero-downtime update to minimize any impact.

■ Contents:
1. Addition of member integration function in chat, along with encrypted transmission for customer information
2. Addition of ‘Direct Chat’ function that allows direct connection to the chat screen

We apologize for any inconvenience this may cause and appreciate your understanding as we work to improve our service.
Thank you for your continued support.

Best regards,
The Online Contact Team