Help Center

Hello.

We would like to thank our customers for using Online Contact.
To provide better service quality, updates will be made as follows.

For further details, please refer to the information below.

■ Date of progress: Non-stop service update between 07:00 and 08:00 on May 28, 2024
■ Influence: Occurrence of temporary transient phenomenon
■ Update contents
1. Added bulk registration function for recipients when sending SMS
2. Solved the issue of duplicate field names being exposed when checking ticket details.
3. Improvements to the main screen and calendar UI
- Changed the ‘Service’ selection method at the top of the main page from horizontal slide → drop box.
- Moved the location of the 'Collapse' button in the main left menu area and added a badge (quantity display) icon
- Added quick selection button for specified period in calendar UI
4. Fixed error not saving when changing agent permissions
5. Other error corrections


Online Contact is working to provide better service.

Thank you.