[Urgent] Online contact irregular update on April 16

Registered date : 2024.04.16 Heading:Announcement

We would like to thank our customers for using Online Contact.
To provide better service quality, updates will be made as follows.
For further details, please refer to the information below.
■ Date of progress: Non-stop service update between 19:00 and 19:30 on April 16, 2024
■ Influence: Occurrence of temporary transient phenomenon
■ Update contents
The items below apply only to *
1. When creating a phone ticket, the screen moves to the ‘Tickets I am processing’ menu.
2. Improvement of search errors based on processing date and last change date in ticket detail history menu
3. ‘Guide screen’ processing when processing ticket inquiries and list paging
Online Contact is working to provide better service.
thank you