Online contact regular update on February 27th

Registered date : 2024.02.23 Heading:Announcement


We would like to thank our customers for using Online Contact.
To provide better service quality, updates will be made as follows.

For further details, please refer to the information below.

■ Date of progress: Non-stop service update between 07:00 and 08:00 on February 27, 2024
■ Influence: Occurrence of temporary short-term phenomenon
■ Update contents
The items below apply only to *
1. Improved external mail import performance and resolved duplicate ticket creation issue
2. Improvements to text formatting and image display on the ticket details screen
3. Improved the way to write comments in a pop-up format
4. Resolving the issue of notification emails not being delivered when organization OWNER changes
5. Other errors and feature improvements

Online Contact is working to provide better service.

Thank you.