Help Center

Hello.

Thank you for using Online Contact.
In order to provide better service quality, updates will be made as follows.

For further details, please refer to the information below.
■ Date of progress: Non-stop service update between 07:00 and 08:00 on November 14, 2023
■ Impact: Occurrence of temporary interruption
■ Update contents
1. Improved UI of consent field and long text input field when creating a ticket
2. Improved UI when scrolling after opening Dropbox on ticket creation and ticket details screen
3. Fixed the issue of attachment files being exposed on the notice and FAQ management screen.
4. Added the ability to specify html and text delivery types when delivering externally through a trigger.
The items below apply only to *.oc.toast.com.
1. Added delivery layout setting function when delivering externally through trigger

Online Contact is working to provide better service.
Thank you.