Help Center

Hello.

We would like to thank our customers for using Online Contact.
To provide better service quality, updates will be made as follows.

For further details, please refer to the information below.

■ Date of progress: Non-stop service update between 07:00 and 08:00 on October 31, 2023
■ Influence: Occurrence of temporary short-term phenomenon
■ Update contents
1. Fixed markup issue in consent checkbox and long text box field when creating a new ticket
2. Solved the problem of duplicate submissions when pressing the Enter key continuously in the completion window after re-inquiring into the Help Center
3. Solved the problem that only 50 characters can be entered in the ‘long text box’ depending on the help center language settings
4. Solved the problem of not being able to search due to words before and after the tag when searching for tickets containing HTML line break tags

Online Contact is working to provide better service.
Thank you.