Help Center

Hello.

Thank you for using Online Contact.
In order to provide better service quality, updates will be made as follows.

For further details, please refer to the information below.

■ Date of progress: Non-stop service update between 07:00 and 08:00 on September 26, 2023
■ Impact: Occurrence of temporary interruption
■ Update contents
1. Addition of new trigger execution result for automatic assignment of ‘reception type’
2. Solved the problem of moving to the OC main page instead of ticket details when logging in after clicking the ticket direct link without an OC login session.
3. Add 'exposure or not' option for all types of field properties

The items below are additionally applicable to *.oc.nhncloud.com.
1. Key-in search function added to 'Group/Person in Charge' item in ticket management and statistics menu

Online Contact is working to provide better service.

Thank you.