Help Center

Hello.

Thank you for using Online Contact.
In order to provide better service, the following work will be carried out.

■ Progress: Online Contact 2nd July regular distribution work
■ Date and time: Uninterrupted distribution between 07:00 and 07:30 on July 25, 2023
■ Influence: Occurrence of temporary transient phenomenon
■ Contents of Distribution

Applies to *.oc.toast.com and *.oc.nhncloud.com
1. Modify the status value to be changed to 'Processing' when re-inquiring a ticket that has been resolved through the issue transfer and Dooray transfer process.

*Only applies to .oc.nhncloud.com
1. Ticket management > In the case of the top entrance status (mini electronic display board), exposure is applied according to the channel used
2. Ticket Management > Lower right frame Other service classification tab order can be adjusted and expand/collapse function added
3. Changed the order of service tabs to be adjustable
4. Contact Help Center Change masking method after writing email and phone number
5. Fixed issue where window does not close after issue transfer is complete

Online Contact wants to provide better service.
Thank you for your interest.

Thank you.