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Hello.

We would like to thank our customers for using Online Contact.
In order to provide better service quality, we plan to update as follows.

For details, please refer to the information below.

■ Date and time: January 31, 2023 between 08:00 and 08:30 Service non-stop update progress
■ Influence: Occurrence of temporary transient phenomena
■ Update content
1. Add agent final logout time
Agent Last Logout Time is added to the 'Service Management > Agent' menu list.

2.Fix chat unmasking error
An error that occurred when unmasking after processing in the conversation history of 'Chat > Chat History' is fixed.

Online Contact is committed to providing better service.

Thank you.