Help Center

hello.

We would like to thank our customers for using Online Contact.
In order to provide better service quality, we plan to update as follows.

For details, please refer to the information below.

■ Date and time: November 22, 2022, between 08:30 and 09:00 Service non-stop update
                         (Existing 08:00~08:30, extended by 30 minutes.)
■ Influence: Occurrence of temporary transient phenomena
■ Update content

1. Working on improving error handling
Error paging process when 414 error occurs within online contact
2.Hide 'internal resolution' in 'transfer processing' state
Hide the 'internal resolution' processing value when transferring a consultation management ticket to issue management

Online Contact is committed to providing better service.

thank you